What's the best AI tool for a restaurant that keeps missing phone calls?
Start with an AI phone agent. Slang.ai answers your line 24/7, handles FAQs, and books reservations, starting at $399 a month per location. If you'd rather add answering to a marketing platform, Popmenu's AI Answering is an add-on starting at $149 a month. For chains and drive-thrus that need high-volume voice ordering, SoundHound's restaurant voice AI does it at enterprise scale, priced by quote. Pricing as of 2026-06-22; confirm with each vendor.
Can AI take phone or drive-thru orders for my restaurant?
Yes, depending on the channel. SoundHound's voice AI takes orders at the drive-thru, on the phone, and at the kiosk, but it's enterprise software built for chains and priced by quote. Square for Restaurants has AI voice ordering that answers incoming phone orders. Owner.com markets AI phone ordering, but as of 2026-06-22 it's listed as a waitlist feature, not live. Slang.ai answers the phone and books reservations by voice, but it's built for reservations and FAQs, not full food ordering. Confirm current capabilities with each vendor.
Which AI point-of-sale is best for a small restaurant or cafe?
For a small spot or cafe starting out, Square for Restaurants is the low-barrier pick: a free plan at $0 a month (you pay only card processing, 2.6% + 10 cents per tap), with Plus at $49 a month per location. Toast is the all-in-one heavyweight, with core software as low as $79 a month per terminal, but hardware and payment processing are priced separately and processing is by quote. Both now build AI into menus, upsells, and reporting. Pricing as of 2026-06-22; confirm with each vendor.
How much do AI tools for restaurants actually cost?
It ranges a lot. POS software runs from free (Square's starter tier) up to $149 a month per location (Square Premium), or from $79 a month per terminal for Toast, plus card processing on top. An AI phone agent like Slang.ai starts at $399 a month. Marketing and website platforms run $179 to $499 a month (Popmenu) or $249 to $499 a month (Owner.com). Scheduling (7shifts) is free to start and climbs to roughly $150 a month per location. Listings and reviews (Marqii) run $90 to $180 a month per location. Reservations (OpenTable) start at $149 a month plus per-cover fees. Forecasting (5-Out) and enterprise voice (SoundHound) are quote-based. A good rule: if the tool saves or makes back more than it costs in a month, it's worth a 30-day trial. Pricing as of 2026-06-22; confirm with each vendor.
Will AI tools replace my restaurant staff?
Not really. Most of these tools catch the work that falls through the cracks: the calls nobody could grab during a rush, the after-hours reservation, the review that sat unanswered, the prep list someone forgot. An AI phone agent answers when your host is slammed; an AI scheduler drafts the rota so a manager isn't doing it by hand on a Sunday. The point is to free your people for the guests in front of them, not to cut the team. Try one tool on one job and see what it actually takes off your plate.
Can AI help me cut third-party delivery fees?
Yes, indirectly, by helping you own more of your orders. Owner.com builds an AI-optimized website, a branded app, and commission-free online ordering so direct orders come to you instead of through a delivery app that takes a cut. Popmenu does similar with an SEO website and online ordering as an add-on. Toast and Square also have native online ordering built into the POS. None of them make delivery apps disappear, but every direct order is one you keep more of. Confirm current pricing and order fees with each vendor.
Do these AI tools work with my current POS?
Many do. Scheduling and forecasting tools (7shifts, 5-Out), listings and review tools (Marqii), and phone agents (Slang.ai) are built to connect to the big restaurant POS systems like Toast, Square, and Lightspeed, so the AI works off your real sales and menu data. A common setup is one POS for orders and payments, plus one AI tool on top for the phone, the schedule, or your listings. Start with one, get it working, then add the second. Confirm current integrations with each vendor.
Is it legal for AI to record or answer my restaurant's phone calls?
Answering calls with AI is fine. Recording them is where the rules come in. Some states have two-party-consent laws, meaning you have to tell the caller the call is being recorded before you do. If your AI phone tool records or transcribes calls, check your state's rule and add a recording notice to your greeting where it's required. This is general information, not legal advice; confirm with a local attorney.